1. Terms used
1.1. "Online Shop" means this online shop operating on the website www.bajulab.lt
1.2. The Seller - Bajulab, MB, company code 307062363, Jurginų g. 14, Noreikių k., LT-76318 Šiaulių r. Lithuania.
1.3 "Customer" means a person who orders or purchases goods from the Online Shop.
1.4 Personal Data - the personal data of the Buyer, which the Buyer freely provides when registering and/or ordering goods in the Online Shop. Personal data shall also be considered as the history of goods purchased by the Buyer, where such data is stored in accordance with the requirements of the legislation of the Republic of Lithuania.
1.5 "Terms and Conditions" means these Terms and Conditions of Purchase of the Online Shop www.bajulab.lt/. These Rules for the purchase of goods in the online shop set out the rights, obligations and responsibilities between the Buyer purchasing goods at www.bajulab.lt/ and the Seller when purchasing goods in the online shop.
2. General provisions
2.1. These Terms and Conditions of Purchase of Goods ("Terms and Conditions") shall be a binding legal document for the Parties, which sets out the rights, duties and responsibilities of the Buyer and the Seller in relation to the purchase of Goods by the Buyer on the Online Shop. The Buyer concludes the Purchase Contract by acceding to these Rules.
2.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account statutory requirements. When the Buyer shops in the Online Shop, the Terms and Conditions in force at the time of placing the order shall apply, and the Buyer is therefore advised to familiarise himself with the Terms and Conditions each time he shops.
2.3. The Customer shall not be able to place an order for goods in the Online Shop if he/she is not familiar with the Terms and Conditions or does not accept them. The Seller shall not accept any responsibility or risk if the Buyer has not read the Terms and Conditions in part or in full, although he has been given the opportunity to do so.
2.4. The Seller confirms that it is responsible for the sale of the goods ordered in the Online Shop and for the proper delivery of the purchased goods, the quality of the goods, the proper fulfilment of the return conditions and the exercise of the Seller's other rights and obligations under the law.
3. Protection of personal data
3.1. To order goods in the online shop, the Buyer may:
3.1.1. by registering with this online shop - by entering the details requested in the registration;
3.1.2. without registering with this online shop.
3.2. When ordering goods by the methods provided for in Clause 3.1 of the Rules, the Buyer shall indicate in the relevant information fields provided by the Seller the Buyer's personal data necessary for the proper execution of the order: name, surname, delivery address, telephone number and e-mail address.
3.3. By accepting these Terms and Conditions, the Buyer agrees to the processing of the Buyer's personal data as set out in Clause 3.2 for the purposes of the purchase and delivery of the goods to the Buyer and for bookkeeping purposes. The data of the recipient of the goods will be provided to the person who delivers the goods for the sole purpose of fulfilling the contract with the Buyer. Marketing offers will only be provided to the Buyer with the Buyer's explicit consent. For more information on the processing of the Buyer's personal data, please refer tothe Privacy Policy.
3.4. By consenting to the processing of the Buyer's personal data for the purpose of the sale of goods and services in the Seller's online shop, the Buyer also consents to the sending of information messages to the e-mail address and telephone number provided by the Buyer, which are necessary to complete the order of goods.
3.5. By registering on the e-shop and ordering goods, the Customer undertakes to protect and not to disclose his/her login data to anyone.
3.6. The Buyer is responsible for ensuring that the Buyer's data provided in the Online Shop is accurate, correct and complete. If the data provided in the Buyer's Online Shop account changes, the Buyer must update it in due time. In no event shall the Seller be liable for damages suffered by the Buyer and/or third parties as a result of the Buyer's provision of incorrect and/or incomplete personal data or the Buyer's failure to amend and update the data as it changes. If the Buyer provides Personal Data of third parties when using the Online Shop, the Buyer is solely responsible for the lawfulness of the provision and use of such data.
3.7. The Buyer shall have the right to modify, amend or add to his/her account at any time or to request the Seller to cancel his/her registration.
3.8. In addition, the Buyer may, whether or not by registering an account, provide his/her e-mail address to which the Seller will send the Buyer newsletters or other product offers. The Buyer may withdraw this consent at any time by clicking on the link provided in the newsletter or by informing the Seller directly by e-mail (seePrivacy Policy).
4. Ordering goods - Contract conclusion
4.1. You have the right to buy online:
4.1.1. able-bodied natural persons, i.e. persons who have reached the age of majority and whose legal capacity has not been limited by a court order;
4.1.2. minors aged between 14 and 18, with the consent of their parents or guardians, unless they have their own income;
4.1.3. legal persons;
4.1.4. authorised representatives of all the above.
4.2. The Seller shall have the right to restrict the Buyer's use of the Online Shop or cancel the Buyer's registration without notice if the Buyer uses the Online Shop in violation of these Terms and Conditions, attempts to undermine the stability and security of the Online Shop, or otherwise violates the legislation of the Republic of Lithuania.
4.3. The Purchase and Sale Agreement shall be deemed to have been concluded from the moment the Buyer receives a notification from the Seller that the Buyer's order has been confirmed at the Buyer's email address specified in the Buyer's e-Purchase Account. Once the order confirmation has been sent to the e-mail address indicated by the Buyer, the range of goods, their quantity, price and other terms and conditions set out in the order shall become a binding and integral part of the contract.
4.4 The Goods shall be deemed to have been ordered when the Buyer receives a confirmation that the Buyer's order has been placed via the email address provided by the Buyer.
4.5. All contracts concluded with customers are stored in the e-shop in accordance with the procedures established by the legislation of the Republic of Lithuania.
4.6. The place of conclusion of the Agreement shall be the Republic of Lithuania.
5. Ordering, prices, payment procedures, terms
5.1. The online shop is open 24 hours a day, 7 days a week.
5.2. The prices of the goods in the Online Shop and in the order form are quoted in euros, including value added tax (VAT). The Buyer may pay for the Goods only in the official currency of the Republic of Lithuania - Euro. In the event of a change in the official currency of the Republic of Lithuania, the prices of the goods shall be converted in accordance with the procedure laid down by law.
5.3 Delivery of goods is a separate agreement.
5.4. The buyer can pay for the goods:
5.4.1. payment by bank transfer - prepayment, where the Buyer transfers the money to the Seller's nominated bank account. The Buyer undertakes to pay by bank transfer no later than within 2 (two) days from the moment of placing the order in the Online Shop. The payment shall be deemed to have been made when the amount due is credited to the Seller's bank account. The responsibility for the security of the data during the Buyer's payment in this case rests with the respective bank, as all monetary transactions take place in the bank's electronic banking system.
5.5. The Buyer undertakes to pay for the goods immediately. Only upon receipt of payment for the Goods shall the parcel of Goods be formed and the delivery period commence.
5.6. The Seller shall provide the Buyer with a VAT invoice together with the goods to be delivered, which shall also be sent to the Buyer's e-mail address.
6. Delivery of goods
6.1. The Buyer undertakes to specify the exact place of delivery of the Goods when arranging the delivery service at the time of ordering.
6.2. The Buyer may choose one of the following delivery methods: to receive the ordered goods at the address specified by the Buyer or to collect them from the warehouse of Bajulab, MB in Noreikiai k.
6.3. The Buyer undertakes to provide the Buyer's e-Purchase account with the exact delivery address when arranging delivery of the goods. The Seller may terminate the contract for the purchase and sale of goods without prior notice. If the Seller terminates the contract of sale and purchase in the case provided for in this clause, the Seller shall reimburse the Buyer for the amount paid for the goods within 14 days.
6.4. The Seller shall deliver the Goods to the Buyer in accordance with the terms set out in the descriptions of the Goods and/or individually agreed with the Buyer. These time limits are provisional and do not apply in cases where the Seller does not have the goods in stock and the Buyer is informed of a shortage of the goods ordered. The Buyer also agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such case, the Seller undertakes to contact the Buyer immediately to agree on the terms of delivery.
6.5. In all cases, the Seller shall be exempt from liability for breach of the time limits for delivery of the goods if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Seller or due to circumstances beyond the Seller's control.
6.6. The Buyer must in all cases immediately inform the Seller if the consignment is delivered in broken or otherwise damaged packaging, if the consignment contains unordered goods or the wrong quantity of goods, or if the consignment is not complete.
6.7. The Buyer must inspect the condition of the packaging, the quantity, quality and range of the goods before signing the delivery documents. If the Buyer notices any defects in the goods or discrepancies between the consignment and the order, the Buyer shall not accept the consignment and shall, together with the courier, fill in a special consignment inspection report, in which the Buyer shall indicate the irregularities found and inform the Seller thereof at the telephone number or e-mail address specified in these Rules. If the Buyer confirms the delivery documents without any comments, it shall be deemed that the goods have been delivered to the Buyer in an undamaged consignment package, and the quantity, quality and assortment of the goods are in accordance with the order and the terms and conditions of the contract of sale and purchase.
7. Product quality guarantees
7.1. The details of the goods sold in the online shop are given in the product description of each product.
7.2 The Seller shall not be liable for the fact that the colour, shape or other parameters of the goods in the online shop may not correspond to the actual size, shape and colour of the goods due to the characteristics of the display used by the Buyer.
7.3 Each product sold in the online shop may have a specific expiry date, which is indicated on the product packaging.
7.4 If the goods have expired at the time of delivery to the Buyer, the Seller undertakes to take back such goods and replace them with similar suitable goods or refund the money paid for the expired goods.
8. Cancellation, exchange and return of goods, prices
8.1. The Seller undertakes to provide the Buyer with goods of good quality and in good merchantable condition.
8.2. The Buyer undertakes to check the quality of the Goods and their conformity with the order at the time of delivery to the Buyer. If the goods or their packaging are of poor quality or do not correspond to the Buyer's order or are missing, the Buyer shall be obliged to make a note of this on the invoice. The entry must be signed by the buyer and the seller or their authorised persons (e.g. courier). The buyer has the right to refuse to accept from the seller only those goods or part of them which are of poor quality or not in conformity with the buyer's order. The seller or his authorised person shall confirm his acceptance of the statement on the invoice that the goods are defective by his signature. Upon confirmation that the goods delivered to the Buyer are defective or not in conformity with the Buyer's order, the Seller undertakes to replace the defective or non-conforming goods with suitable and conforming goods within 5 (five) working days. In such case, the seller shall pay the costs of redelivery to the buyer.
8.3. If the Buyer accepts the goods and does not note any defects in the invoice, the goods shall be deemed to have been handed over in accordance with the normal quality requirements for such goods and the Buyer's order.
8.4. The defects of the sold goods shall be eliminated, the defective goods shall be replaced and returned in accordance with the Retail Trade Rules approved by the Government of the Republic of Lithuania by Resolution No. 697 of 11 June 2001 (effective as of 1 May 2021) and the Civil Code of the Republic of Lithuania.
8.5. In accordance with Clause 17 of the Retail Regulations, the Buyer shall not have the right to withdraw from a distance purchase contract within 14 days after the purchase of quality goods sold by the Seller, including machinery and mechanical equipment, electrical machinery and equipment, optical, measuring and control instruments and apparatus and ground vehicles.
8.6. The Goods shall be deemed to be defective if the expiry date of the Goods has expired, the Goods contain ingredients prohibited by law, the consistency or other essential characteristics of the Goods have been altered due to improper storage conditions prior to the handover of the Goods to the Customer, the Goods are mechanically damaged, the packaging of the Goods is damaged, or the Goods are subject to any other defects of the quality.
8.7. Goods of defective quality shall be replaced or returned in accordance with these Rules and the legislation of the Republic of Lithuania in force at the time of purchase.
8.8. Goods may be handed over/returned to the Seller by post or courier. Detailed return instructions will be provided to the Seller by contacting the Buyer at info@bajulab.lt.
8.9. In the cases of return of goods set out in the Regulations, the Seller shall refund the money paid for the goods to the Buyer within 14 (fourteen) days from the date of return of the goods, by transferring the money to the bank account specified by the payer for the goods.
8.10. If the returned goods have been delivered by courier, i.e. the Buyer has chosen a delivery method which is subject to an additional service charge, the Seller shall be entitled to deduct the Seller's costs incurred in the delivery of the goods from the amount refunded to the Buyer.
9. Responsibilities of the Buyer and Seller
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer fails to provide accurate personal data in the registration form, the Seller shall not be liable for the resulting consequences and shall acquire the right to claim compensation from the Buyer for direct losses incurred.
9.2. The Buyer is responsible for the actions performed when using this e-shop.
9.3. Once registered, the Buyer is responsible for the transfer of his/her login data to third parties. If the services provided by the e-shop are used by a third party who has logged in to the e-shop using the Buyer's login data, the Seller considers this person to be the Buyer.
9.4. The Seller shall be exempt from any liability in cases where losses arise due to the fact that the Buyer, without taking into account the Seller's recommendations and the Buyer's obligations, has not become acquainted with these Rules, although such an opportunity has been granted to him.
9.5. If the Seller's e-shop contains links to the electronic websites of other companies, institutions, organizations or persons, the Seller is not responsible for the information contained therein or the activities carried out, does not maintain, control or represent those companies and persons.
9.6. In the event of damage, the guilty Party shall compensate the other Party for direct damages.
10. Marketing and information
10.1. The seller may, at his own discretion, initiate various promotions in the e-shop.
10.2. The Seller has the right to unilaterally change the terms and conditions of the shares without separate notice, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only forward, i.e. from the moment they are performed.
10.3. The Seller sends all notifications related to the execution of the order by the means of contact specified in the Buyer's registration form.
10.4. The Buyer sends all notifications and questions related to the order or its execution to the telephone numbers and e-mail addresses specified in the "Contacts" section of the Seller's e-shop. Marketing communications are sent to the Buyer only with his/her consent, which the Buyer can revoke at any time (more on the Privacy Policy).
10.5. The Seller shall not be liable if the Buyer does not receive the sent informational or confirmatory messages regarding the Internet connection, malfunctions of the networks of the e-mail service providers.
11. Use of cookies
11.1. In order to offer the Buyer or the visitor of the E-Shop the full-fledged services offered in the E-Shop, the Administrator uses system cookies in the E-Shop. Cookies are used to recognize the previous visitor of the E-Shop, to determine the language of the E-Shop page, to identify the user's session, the session key, as well as to identify and correct errors in the E-Shop, more in the Privacy Policy.
12. Final provisions
12.1. These Rules for the purchase and sale of goods have been drawn up in accordance with the laws and regulations of the Republic of Lithuania.
12.2. All issues not discussed in these Rules shall be resolved in accordance with the legal acts of the Republic of Lithuania.
12.3. All disagreements arising from the implementation of these Rules shall be resolved by negotiation. In case of failure to reach an agreement, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania. If the Buyer has purchased the goods for the purpose of final consumption, the Buyer may apply to the State Consumer Rights Protection Authority (Vilniaus str. 25, LT-01402 Vilnius, e-mail tarnyba@vvtat.lt, telephone +37052626751) or fill in the application form on the Electronic Dispute Resolution (ODR) platform.
