Product delivery
Free delivery by parcel locker throughout Lithuania, purchased for at least 50 EUR.
* except in the Kuršių nerija
Delivery time in Lithuania: 3 - 5 working days in Lithuania, abroad depending on the location.
Delivery methods in Lithuania:
- Courier.
- Parcel lockers.
Important: Please specify your preferred delivery address and recipient's phone number so that the courier can contact you for convenient delivery times or information about the abandoned parcel at the parcel terminal.
The cost and time of delivery of goods abroad will depend on the weight of the shipment and the country we will ship to. All taxes related to import procedures in another country are paid by the buyer.
For shipping of goods, please contact us by phone +370 670 83314 on weekdays from 9:00 to 18:00 Lithuanian time or by e-mail info@bajulab.lt
*For delivery to the Kuršių nerija, please inquire by phone +370 670 83314 on weekdays from 9:00 to 18:00
Returning and exchange of products
New and unused products can be returned within 14 (fourteen) days from the date of receipt of the products.
Quality products can be returned. Returned products must be undamaged, untested, not lost in their commercial appearance, with undamaged labels, and with outer packaging (e.g. protective film for packaging of spreaders and ejected products) must not be unpacked.
If an inadequate quality product is purchased, the Buyer has the right to claim one of the following remedies: replacement of the product with an analogous product of suitable quality, refund of money for the purchased product or compensation for the decrease in the value of the product due to inadequate quality.
Unpacked and used products cannot be returned.
You can:
- exchange our goods for another analogous product;
- get a refund with the amount the money you paid at the time of purchase.
Items to be exchanged or returned must be properly prepared for return in the original packaging received:
- unused, undamaged and not lost commercial appearance;
- properly packaged to protect the shipment from damage during transportation;
- it is necessary to attach copies of the invoice and documents confirming payment, as well as a completed return form, which must indicate the reason for the return or express your wish for the goods you are exchanging for or your wish to get a refund of the money paid.
- We will exchange the goods or return the money paid to the payer's account within 14 working days after receiving returned products at the address: Bajulab, MB Jurginų g. 14, Noreikių k., LT-76318 Šiauliai r. Lithuania
In order to return, exchange or refund the money paid, you need:
Within 14 calendar days from the date of receiving of the product, contact the customer service department of Bajulab, MB mob.nr. +370 670 83314 on weekdays from 9:00 to 18:00 Lithuanian time or by e-mail info@bajulab.lt
Fill in the "Product return form", which can be found here.